TERMS AND CONDITIONS OF USE
Last Updated: January 2025
These Terms and Conditions of Use (“Terms” or “Agreement”) govern your access to and use of the website, online services, communications, and related offerings (collectively, the “Services”) provided by Senior Helpers Maine LLC (“Senior Helpers Maine,” “we,” “us,” or “our”). By accessing or using our Services, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.
1. COMPANY INFORMATION
Senior Helpers Maine LLC
700 Maine Street, Suite 3
Bangor, Maine 04401
Phone: 207-974-8229
2. ACCEPTANCE OF TERMS
By accessing our website or using any Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all incorporated policies, including our Privacy Policy. These Terms apply to all users, including visitors, clients, caregivers, employees, contractors, and contributors.
We reserve the right to update or modify these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
3. ELIGIBILITY AND LAWFUL USE
You represent that you are at least the age of majority in your state of residence. You agree not to use our Services for any unlawful, unauthorized, or prohibited purpose, including violations of local, state, or federal law.
You may not transmit malware, viruses, or any malicious code through our Services.
4. ACCOUNTS AND REGISTRATION
Certain features may require account creation. You agree to:
• Provide accurate, current, and complete information
• Maintain and promptly update your information
• Safeguard your login credentials
You may not transfer or assign your account. We are not responsible for unauthorized access resulting from your failure to secure your credentials.
5. COMMUNICATIONS
By using our Services, you consent to receive administrative, service-related, and legal communications from us via email, phone, SMS/MMS, or website notices.
You may opt out of non-essential communications by contacting our office or replying STOP to text messages, in accordance with applicable laws.
6. ACCEPTABLE USE AND CONDUCT
You agree not to engage in conduct that:
• Is unlawful, abusive, defamatory, harassing, obscene, or harmful
• Infringes intellectual property or privacy rights
• Impersonates any person or entity
• Transmits unsolicited advertising or spam
• Disrupts site functionality or security
We reserve the right to remove content or suspend access for violations.
7. USER CONTENT AND CONTRIBUTIONS
Any content submitted to Senior Helpers Maine LLC (“Contributions”):
• Must not contain confidential or proprietary information
• Becomes the property of Senior Helpers Maine LLC
• May be used, reproduced, modified, or distributed without compensation
We are under no obligation to maintain confidentiality of submissions.
8. INTELLECTUAL PROPERTY RIGHTS
All website content, trademarks, logos, service marks, software, and materials are owned by or licensed to Senior Helpers Maine LLC and protected under applicable laws.
You may not copy, modify, distribute, reverse engineer, or create derivative works without prior written consent.
9. THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for their content, policies, or practices. Access is at your own risk.
10. MODIFICATIONS AND SERVICE AVAILABILITY
We may modify, suspend, or discontinue any portion of the Services at any time without notice. We are not liable for any interruption or termination of Services.
11. TERMINATION
We may suspend or terminate access immediately for violations of these Terms, unlawful activity, nonpayment, inactivity, or security issues.
Upon termination, your access rights cease and associated data may be deleted.
12. DISCLAIMER OF WARRANTIES
Services are provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted, secure, or error-free Services.
13. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Senior Helpers Maine LLC shall not be liable for indirect, incidental, consequential, or special damages, including loss of data, profits, or goodwill.
14. INDEMNIFICATION
You agree to indemnify and hold harmless Senior Helpers Maine LLC from claims, damages, liabilities, and expenses arising from your use of the Services or violation of these Terms.
15. GOVERNING LAW AND VENUE
These Terms are governed by the laws of the State of Maine. Any disputes shall be brought exclusively in the state or federal courts located in Penobscot County, Maine.
16. SMS COMMUNICATION CONSENT
If you consent to receive conversational, informational, scheduling, care-related, employment-related, and limited promotional SMS messages from Senior Helpers Maine LLC, you agree to receive text messages from us regarding appointment scheduling, care coordination, service updates, employment communications, reminders, and relevant agency information.
Standard Disclosures:
Reply STOP to opt out at any time; Reply HELP for support.
Message and data rates may apply.
Messaging frequency may vary.
No mobile opt-in or text message consent will be shared with third parties or affiliates.
Visit https://www.seniorhelpersmaine.com/privacy-policy to view our Privacy Policy and these Terms and Conditions.
17. PRIVACY
Your personal information is handled in accordance with our Privacy Policy, available on our website.
17. SEVERABILITY AND WAIVER
If any provision is found unenforceable, remaining provisions shall remain in effect. Failure to enforce any right does not constitute a waiver.
18. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Senior Helpers Maine LLC regarding use of the Services and supersede all prior agreements.
19. CONTACT US
If you have questions or concerns regarding these Terms, please contact:
Senior Helpers Maine LLC
700 Maine Street, Suite 3
Bangor, Maine 04401
Phone: 207-974-8229
.
